As a service centre, TRYL provides both processing and distribution services. The company’s business is categorized as Tolling business, based on whether only processing services are provided on materials supplied and owned by customers or as Distribution business, where a complete item, such as cut–to-length pickled or dry blanks, slit coils is supplied to the customer who uses the item to make a specific product for a particular application.

Presently our competencies lies in HR and CR Sheets and coils and Rebar Processing. The services can broadly categorized into three major groups and are further segmented depending on the customers service requirements.

TOLLING

In Tolling, TRyl is responsible for only Processing related parameters controlled by its machines or to compliance of agreed norms for the customer, as defined in the Technical Delivery Conditions. The critical processing requirements are length tolerance, burr height, width tolerance, shape I roll formed section variance, pickled surface quality, etc. TRyl is also responsible for complying to the Memorandum of Understanding signed between the customer and Tata Ryerson. However, TRyl is not responsible for any steel metallurgy related defects, steel property defects, Steel surface defects, inherent defects in steel during its rolling and delays in On time delivery to end user arising out of delay in receipt of the Raw Material( Steel Coils) from Tata Steel, due to schedule delays at Tata Steel.

DISTRIBUTION

In Distribution,

Within the Distribution category, the business is categorized as OE or Retail, based on whether the customer is serviced directly, or through the Retail / Distribution network. In OE,there are sub-segments like OEM distribution,and in Retail sub-segments like GC/GP retail distribution, CR retail distribution, geographic segmentation etc. are there. TRyl assumes responsibility for processing defects as well as for the quality of steel that it supplies and for timely delivery of steel against agreed schedules. In OEM distribution, the customers specify the grade of steel that they require and Tata Ryerson takes responsibility to supply them the same grade of steel in the agreed cut to size condition. In retail distribution, TRyl maintains stocks of material for feeding its retail chain and provide Value for money products.

In Distribution, the Steel Mills are the key suppliers and they play a very valuable role in the supply chain as they are responsible for providing the correct quality of steel, its timely delivery to TRyl, post- sales support and joint marketing support.

In Tolling, TRyl operates its processing plants for Value Creation. In Tolling, the Steel suppliers play a major role as the processing productivity, reliability & adherence to plans and evacuation of finished goods are dependent on them. In processing the quality of the machine spares is very critical for maintaining the quality of the product and its tolerances. The packaging requirements are also very important Customer requirement and account for almost 30 % in consumables in HR and upto 80 % in CR processing. For on time delivery of processed steel, the Transporters play an important Value adding role. Since the entire operation is on SAP ERP package linked to ALL India Tata Steel SAP network, it is critical to maintain the real-time data availability in the network. This calls for strong support from IT related service suppliers like Hughes Escorts for satellite connectivity, BSNL for lease line maintenance and Tata Technologies for SAP maintenance.

REBAR PROCESSING

The first rebar cutting & bending machines were manufactured after World War II, and specialized rebar processing plants became the norm in developed countries with the construction boom of seventies and eighties. Now, PROBAR, Tata Ryerson's ready-to-use processed reinforced bars for projects, allows construction companies to achieve world-class project efficiencies, by bringing this project solution to India for the very first time.

PROBAR is produced in Tata Ryerson's new processing facility at Faridabad, using top-of-the line equipment from Denmark & Korea, which accurately process stirrups and complex shapes in rebar thickness ranging from 6mm-60mm.